Privacy Policy
TONY PERFUMES, operated by Tony Perfumes, is committed to protecting the privacy of the site’s visitors and customers. This policy explains how your personal data is collected, used, and protected when you use our site tonyperfumes.com, in accordance with Federal Law No. (45) of 2021 on the Protection of Personal Data in the United Arab Emirates.
1. Data we collect
When you use the site or make a purchase, we may collect the following data:
- Identity and contact data: name, phone number, email, delivery address.
- Order data: details of purchased products, order dates, transaction history.
- Payment data: processed via secure certified third-party payment gateways; we do not store your bank card data on our servers.
- Technical data: IP address, browser and device type, and on-site browsing history, via cookies.
2. Purposes of using the data
We use your personal data for the following purposes:
- Processing and delivering orders and completing payments.
- Communicating with you regarding your orders, inquiries, and return requests.
- Improving the shopping experience and developing our services and products.
- Managing the loyalty and reward-points program (if any).
- Sending promotions and newsletters after obtaining your consent, with the option to unsubscribe at any time.
- Complying with the legal and regulatory obligations in force in the United Arab Emirates.
3. Sharing data with third parties
We do not sell or rent your personal data to any third party. We may share your data only with:
- Shipping and delivery companies, for the purpose of delivering orders.
- Electronic payment service providers, to process financial transactions.
- The technical platform provider on which the store operates.
- Government and regulatory bodies upon lawful request. We bind all these parties to keep your data confidential and use it only for the specified purposes.
4. Cookies
Our site uses cookies to improve the browsing experience, remember your preferences, and analyze site usage. You can adjust your browser settings to refuse cookies, but this may affect some of the site’s functions.
5. Data protection
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure, including the use of encryption technologies (SSL) in data transfer and restricting data access to authorized employees only.
6. Data retention
We retain your personal data for as long as necessary to achieve the purposes for which it was collected, or for the period required by the applicable laws and regulations, after which it is securely deleted or anonymized.
7. Your rights
In accordance with the applicable laws, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or updating of your inaccurate data.
- Request deletion of your personal data within the limits permitted by law.
- Withdraw your consent to receiving marketing messages at any time. To exercise any of these rights, please contact us at info@tonyperfumes.com.
8. External website links
Our site may contain links to external sites (such as social media pages). We are not responsible for the privacy practices or content of those sites, and we advise you to review their own privacy policies.
9. Contact us
For any inquiry regarding the privacy policy, please contact us at info@tonyperfumes.com or +971504422393.
